Has Your Bum Butter Turned Into Bum Soup? Here's Why It Happens
Picture this: you've packed your Bum Butter Anti-Chafing Cream for a big day out, reach for it when you need it most, and discover that it's transformed from a smooth, protective cream into something resembling a dairy-free fondue.
Before you panic, take a deep breath. Your Bum Butter hasn't gone rogue—it has probably just gotten a little too hot.
Shipping Is Paused When Really Hot.
To make sure you receive it as you should. When it gets really hot we pause shipping for a few days. While Bum Butter can handle some heat, and is stored by us at below 25c, it's the back of the delivery vans that turn into ovens during heatwaves that can cause it to melt. During these turbo hot times, we pause shipping for a few days.
Bum Butter Loves Adventure. Heat? Not So Much.
Bum Butter is designed to spread easily and create a comfortable barrier between your skin and whatever is trying to rub it the wrong way. To achieve that silky-smooth feel, it's made with ingredients that can soften when temperatures climb.
Leave it baking in a hot car, sitting in direct sunlight, or tucked into a backpack that's been roasting on a summer hike, and your trusty anti-chafe companion may decide to loosen up a bit more than intended.
Signs Your Bum Butter Has Been Living Its Best Sauna Life
If your product has overheated, you might notice:
A softer or runnier texture
Some ingredient separation
A shiny liquid layer on top
The distinct feeling that your cream is auditioning to become a smoothie
The good news? Melting doesn't automatically mean the product is ruined. It simply means it got warmer than it would have liked.
Places Your Bum Butter Does Not Want to Vacation
To keep your anti-chafing cream in peak condition, avoid storing it in:
A parked car during summer
Direct sunlight
Next to radiators or heaters
Any location where you wouldn't personally enjoy sitting in a wool jumper
Basically, if you're sweating just looking at the spot, your Bum Butter probably is too.
The Goldilocks Zone for Storage
Bum Butter is happiest in a cool, dry place at normal room temperature.
Think bedside table. Bathroom cupboard. Gym bag stored indoors.
Not dashboard. Not greenhouse. Not the glovebox that's currently hot enough to bake a potato.
Africa, Central America… No Problem.
Our customers have successfully used Bum Butter on big adventures in very hot places. It can be done. Just keep it in a cool place. In a frame bag in Africa… its was fine. In a 1st Aid kit in Costa Rica… no problem. Rio Olympics… it worked great.
What If It Has Already Melted?
No need to hold a funeral.
Simply move the container somewhere cooler, give it a stir and allow it to settle. Given a little time, the product will often return to a more familiar consistency.
Some people pop it into the fridge for a short period to speed things up. Just don't turn it into a frozen brick unless you're specifically aiming for the world's most refreshing anti-chafe application.
Protect Your Bum Butter So It Can Protect Your Bum
At the end of the day, Bum Butter works hard. It stands between your skin and the dreaded sting of chafing during runs, rides, hikes, and everyday adventures.
The least we can do is not leave it trapped in a scorching hot car park all afternoon.
Treat it kindly, store it sensibly, and your Bum Butter will be ready whenever your thighs, cheeks, or other friction-prone regions call for backup.
Has It Arrived Melted?
If you receive your Bum Butter already melted, this is nothing you have done wrong. You see our storage facility is temperature controlled, and we make sure every pot leaves in tip top condition… However, the temperature inside the delivery vans can get way over 40c during heatwaves.
If this happens to you simply email me on info@bumbutter.co.uk with your order number and address and I will send you a fresh pot. No fuss, no bother, we will always look after you. Even if you bought it from another retailer… I will still replace it for you.
That's the Bum Butter 100% Happiness Guarantee… no one gets left behind or a sore behind
(can you see what I did there?)
